Frequently Asked Questions
- How much does it cost to ship one bag? How many bags can I schedule?
- Do you offer pickup and delivery service to hotels?
- Do you provide international service?
- What if my bags weigh more than 50 lbs?
- How far in advance do I need to schedule my pickup?
- Do you have same day pickup?
- Are there any items I cannot transport?
- Do I have to be present for pickup?
- Do I have to be present for delivery?
- How do I change an address once my bags are in transit?
- What happens if my bags are not at my destination?
- My bags were damaged during shipment. What should I do?
- I never received an email confirmation for my order. What should I do?
- Do I have to have a luggage lock on my bags?
- What time will my bags be delivered?
- Can I cancel service?
